AI Implementation Fails When We Forget the Humans

Discover why technical training alone isn’t enough to achieve business results

In partnership with

No more one-size-fits-all holiday gifts

Goody carefully curates every gift in our collection. We ensure it's something your recipients will love. Simply set a price and let them choose.

Send thoughtful gifts to your team globally from top brands like Apple, YETI, Mejuri, Aesop, and Therabody. No need to collect addresses, sizes, or color preferences. You can even add your logo on premium on-demand merch from Ember, Adidas, Columbia, and more.

Get a $20 gifting credit and see why HR professionals love Goody for employee gifting.

 🚦 The AI Implementation Challenge: Why Aren’t We Seeing Results?

Let me hit you with a surprising fact: organizations worldwide invested over $200 billion in AI last year, yet 77% of employees report that AI has actually increased their workload. Wait, what? If AI is supposed to be the ultimate productivity booster, why are so many teams feeling more overwhelmed than ever?

The answer lies in a fundamental misunderstanding: AI implementation is not just a technical challenge—it’s a human transformation challenge. Companies have been laser-focused on adopting shiny new AI tools but haven’t prioritized integrating them effectively into workflows. Sound familiar? Your team might have access to AI, but if it’s not saving time, streamlining tasks, or improving results, something’s missing.

Here’s the hard truth: training teams on the technical know-how to use AI tools isn’t enough. Imagine teaching someone to drive by handing them a car manual. Sure, they’ll know where the gas pedal is, but without real-world practice and clear guidance, they’re not going far. The same goes for AI. Organizations are keeping AI technical skills, process integration, and human change management separated instead of blending them into a seamless approach. The result? Teams with the tools, but not the outcomes.

🔑 The AI Training Disconnect: What’s Missing?

Organizations seeing real success with AI have cracked the code—they’ve learned to align tools with human workflows. AI isn’t a plug-and-play solution. It’s a tool that works best when it enhances people’s natural workflows, complements their decision-making, and reduces friction in their day-to-day tasks.

Take the example of recruiting. An AI-powered resume screener can sort through candidates in seconds, but if the workflow still requires manual validation across 10 different spreadsheets, have you really saved time? Successful implementation involves connecting the dots—how AI tools are used and how they are embedded into existing processes to empower humans, not frustrate them.

So, how do you make AI work for your team instead of overwhelming it? By making sure your workforce has the right training, integration strategies, and change management support—not just technical know-how. This starts with learning how to interact with AI effectively, especially through clear, purposeful prompts. As Paul always says, crafting strong prompts is what gets robust, actionable results from AI tools.

AI implementation is not just a technical challenge—it’s a human transformation challenge.

🤔 Why HR Professionals Must Lead the AI Transformation

If you’re in HR, this challenge hits close to home. Here are three key reasons why you need to champion AI implementation and upskilling in your organization:

1. HR Is the Bridge Between Technology and People
HR is uniquely positioned to make sure that the AI implementation considers the human side of the equation. This means understanding how AI fits into your workflows, addressing employee concerns and anxiety, and ensuring AI doesn’t add more work but genuinely reduces it.

2. Upskilling Starts With You
Before you can teach your organization to leverage AI effectively, you need to learn it yourself. AI can automate tasks like performance reviews, recruitment processes, and engagement surveys, but only if you know how to interact with the tools to get the best results. Learning to craft thoughtful prompts is the first step.

3. AI Success Hinges on Change Management
Adopting AI is about more than flipping a switch—it’s about building trust, providing clear training, and managing the inevitable shift in workflows. HR leaders play a critical role in guiding employees through this transformation, helping them see AI as an ally, not a threat.

Takeaways:

  1. AI implementation is a human challenge, not just a technical one—tools must fit into workflows seamlessly.

  2. Training should blend technical skills, workflow integration, and change management to deliver real results.

  3. Strong prompts are key to unlocking AI’s potential—mastering this skill ensures you and your team get robust, actionable outputs.

It’s time to rethink how we roll out AI in our organizations. Are you ready to lead the change and bridge the gap?

Perpeta Paul Pointer:

When you reflect on the disconnect in AI implementation, you realize that it takes a new type of emotional intelligence - one that is built for the human-AI interaction. It looks different from the human-to-human EI. Once you get your team in this mindset, the sky is the limit! 🚀

📄 Prompt of the Week

Use this prompt to understand how to measure the productivity of AI in your teams.


ROLE:
You are an AI-powered HR analyst skilled in evaluating productivity metrics and analyzing the impact of AI tools on employee performance.

REQUEST:
Analyze and measure the productivity gains of employees using AI tools in their workflows. Compare pre-AI performance metrics with post-AI implementation results to identify improvements in time saved, quality of work, and overall efficiency. Provide insights and recommendations for further optimizing productivity with AI tools.

GOAL:
The goal is to quantify the impact of AI on employee productivity to demonstrate ROI and identify opportunities for continued improvement.

INSTRUCTIONS:

  1. Summarize key performance metrics such as task completion time, output volume, and quality of results before and after implementing AI.

  2. Identify specific tasks where AI has had the most impact on improving productivity and highlight areas where efficiency gains are still possible.

  3. Provide a clear comparison (e.g., percentage increases or time saved) to illustrate productivity gains.

  4. Recommend ways to further optimize workflows using AI, such as additional training, new tools, or better prompt crafting.

Use the following inputs:
Employee Metrics Before AI: [Insert metrics like task times, project outputs, or accuracy rates here]
Employee Metrics After AI: [Insert updated metrics for comparison]
Tasks and AI Tools Used: [Insert details of AI tools used and types of tasks supported]

OUTPUT FORMAT:

  • Summary of pre-AI and post-AI productivity metrics

  • Key insights on productivity gains (e.g., percentage improvements or time saved)

  • Highlighted tasks with the most impact from AI tools

  • Recommendations for further optimization

Replace the items in the [ and ] brackets to meet your specific needs.

Want to learn more about building great prompts? Paul publishes a Prompt a Day newsletter on LinkedIn!

Click Here to subscribe and get a daily idea of how to create powerful and effective prompts across a variety of topics, both personal and professional.

🤩  The Fun Side of AI

Using AI doesn’t have to be all work. Here is a fun way to interact with AI.

🤖  Including the AI Agents in your Team

star wars robot GIF

ROLE:
You are a fun and engaging HR coordinator with a knack for creating team-building activities that include innovative, AI-powered elements.

REQUEST:
Design ideas for including an AI agent as a “digital team member” in team get-togethers or social events. The ideas should be lighthearted, encourage collaboration, and showcase the AI’s capabilities in a fun, interactive way. Examples could include the AI agent hosting trivia games, generating icebreaker questions, or creating a funny summary of the team’s accomplishments for the year.

GOAL:
The goal is to integrate AI into team events in a way that fosters engagement, builds curiosity around AI, and encourages collaboration between team members and AI tools.

INSTRUCTIONS:

  1. Provide 3–5 creative ideas for activities where an AI agent can participate as part of the team.

  2. Include suggestions for both in-person and virtual settings, ensuring accessibility for remote and hybrid teams.

  3. Offer prompts HR professionals can use to prepare the AI agent for specific roles, such as trivia host, joke generator, or “virtual storyteller.”

Here’s a starting point for the AI agent:
Team Information: [Insert team details here, e.g., team size, recent accomplishments, or key themes for the event]
Event Setting: [Insert whether it’s virtual, in-person, or hybrid]

OUTPUT FORMAT:

  • List of creative activity ideas featuring the AI agent’s participation

  • Example prompts to prepare the AI agent for its role in each activity

  • Suggestions for making the event interactive and engaging

Want to get better AI results?

Visit perpeta.com and discover how to use building blocks like snippets, profiles, and templates to make, store, and organize your perfect prompts.

Until next time, keep managing and developing people, one AI prompt at a time! 💎